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Shipping and Delivery

Shipping

We ship worldwide. Orders will be shipped by Canada Post within one week of received payment. Please allow 2-6 weeks for delivery.

It is your responsibility to provide a complete and accurate mailing address. If a package is unable to be delivered due to incomplete or inaccurate information any additional shipping costs will be billed to the customer, in addition to a $20 processing fee. International orders may be subject to import taxes, which Smoke Sessions Depot is not liable to pay for.

Our Carriers

We have chosen Canada Post as our official carriers. They deliver everywhere in the world, quickly and efficiently and the price is nice! We do not charge any additional fees for handling. All shipments are shipped as requested in our checkout with "Delivery Confirmation" and "Insurance". Your shipping costs will be exactly what it costs us to send your shipment according to the carrier.

Breakage and Damages:

We have made every possible effort to ensure that your order arrives in one piece, and is complete. It has been checked, inspected and rechecked before it leaves our offices. If an order arrives broken you will need to take a picture of the broken glass still in the packaging and email it to us within 24 hours of receiving your package. We will ship out a replacement piece and have the broken package picked up by the shipping company. If you dispose of the glass prior to pickup by one of our shipping companies, we will be unable to replace your package.

All orders are shipped parcel post with delivery confirmation and insurance, thus all claims for damages will be handled by Canada Post.

www.canadapost.ca or call 1 800 267-1177

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